Pursuant to Article 13 of EU Regulation 679 of 2016, in accordance with the principles of fairness, lawfulness and transparency, we hereby provide you with the following information, in order to illustrate the characteristics and methods of processing of the personal data provided by you or otherwise obtained through the use of the application called “Klover Home” (hereinafter also the “App”).
By installing the App, the data subject (hereinafter also the “User”) consents to the collection and processing of the data indicated below.
The Data Controller of the data processed through the application is Klover S.r.l., in the person of the legal representative pro tempore, with registered office in 37047 San Bonifacio (Vr), Via A. Volta no. 8, tax code/VAT no. 02324280235.
You may contact the Data Controller to request any information relating to the processing of your personal data and to exercise the rights referred to in point 7) below, as well as to request a complete list of the appointed data processors, by contacting Klover S.r.l. by post or by writing to the following e-mail address: klover@klover.it
Categories of data processed, nature of the provision of data and purposes of the processing
We inform you that through the App, the Data Controller processes the following data:
Data voluntarily provided by the user: the data voluntarily provided by the User for the use of the App’s functionalities (such as registration, service management, possibly receiving assistance) are the e-mail address, a password and data relating to the product managed through the App.
In addition, data relating to the product may also be provided through the acquisition and recognition of a QR Code, and in this case the App will use the User’s device camera.
Such data will be processed in order to:
Allow registration and recognize the User during the login phase;
provide the User with the requested service and allow them to manage their own product.
In this case, the provision of personal data for this purpose is optional; however, failure to provide such data may prevent some functionalities of the App, such as the possibility to register and to use the service provided.
In any case, the personal data collected will not be disclosed to the public in any way.
We inform you that the processing of the data provided is carried out using IT tools and/or manually (e.g. on paper support) for the time strictly necessary to achieve the purposes for which the data were collected and, in any case, with the adoption of specific security measures aimed at preventing any violation of personal data, such as data loss, unlawful or incorrect use and unauthorized access.
However, due to the nature of the online transmission medium, such measures cannot absolutely limit or exclude any risk of unauthorized access or data dispersion. To this end, it is recommended to periodically check that your device is equipped with software devices suitable for protecting data transmission over the network, both incoming and outgoing (such as updated antivirus systems), and that the Internet service provider has adopted appropriate measures for the security of data transmission over the network (such as firewalls and anti-spam filters).
Furthermore, it is recommended to use a unique and strong password, limit access to your smartphone and log out after using the service provided by the App.
With the exception of navigation data, we inform you that with reference to the processing carried out for the use of the App’s purposes, the legal basis consists in the performance of the services provided through the App and requested by downloading the App itself.
In the event that the User provides product-related data through the acquisition and recognition of a QR Code, and therefore the App accesses the User’s device camera, explicit consent will be required.
The data collected to provide the services connected to the App will be stored for the period of time necessary and for the duration of the use of the App itself (without prejudice to the User’s possibility to delete their data at any time, using the functions available in the App), in any case no later than 24 months from the last access thereto.
We inform you that your personal data will not be communicated to third parties, except in cases where this is indispensable, and only to the extent strictly necessary to achieve the purposes of the processing illustrated. Therefore, such data may be communicated:
We inform you that the management and storage of personal data will take place on servers located within the European Union of the Data Controller and/or of third-party companies appointed and duly designated as External Data Processors. Currently, the servers are located in France. The data will not be transferred outside the European Union.
In relation to the processing of your personal data, you have the right to ask the Data Controller to:
a) request confirmation as to whether or not personal data concerning you exist;
b) obtain information on the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, where possible, the retention period;
c) obtain the rectification and erasure of the data;
d) obtain the restriction of processing;
e) obtain data portability, i.e. receive your data from a data controller in a structured, commonly used and machine-readable format, and transmit them to another data controller without hindrance;
f) object to the processing at any time, including in the case of processing for direct marketing purposes;
g) object to an automated decision-making process relating to natural persons, including profiling;
h) request from the data controller access to personal data and the rectification or erasure thereof or restriction of processing concerning you or object to their processing, in addition to the right to data portability.
Furthermore, pursuant to Article 7, paragraph 3, GDPR, we inform you that you may exercise your right to withdraw consent at any time, without prejudice to the lawfulness of the processing based on consent given prior to withdrawal.
Finally, we inform you that you have the right to lodge a complaint with the Supervisory Authority, which in Italy is the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).
To exercise the aforementioned rights, you may address a request to the Data Controller at the following contact details:
Please note that this Privacy Notice, provided pursuant to Article 13 of the GDPR, will be subject to periodic updates, which will be communicated using appropriate methods to ensure that Data Subjects are duly informed.