Pursuant to art. 13 of EU Regulation 679 of 2016, we are providing you, in accordance with the principle of fairness, lawfulness and transparency, with the following information, in order to explain to you the characteristics and methods of processing the personal data provided by you or otherwise obtained through the use of the application called “Klover Home” (hereinafter, also 'App').
By installing the App, the data subject (hereinafter, also “the User”) consents to the collection and processing of the data indicated below.
The data controller for the processing carried out through the application is Klover S.r.l., in the person of its legal representative pro tempore, with registered office in 37047 San Bonifacio (Vr), Via A. Volta n.8, c.f./p.iva 02324280235.
You may contact the data controller to request any information regarding the processing of your personal data and to exercise the rights referred to in point 7) below, as well as to request a complete list of the data processors appointed, by contacting Klover S.r.l. by post, or by writing to the following e-mail address: klover@klover.it
Categories of data processed, nature of the provision of data and purposes of the processing
We inform you that, through the App, the data controller processes the following data:
Data provided voluntarily by the user: the data provided voluntarily by the User for the use of the App's functions (such as registration, management of the service, receiving assistance where applicable) are the e-mail address, a password and the data relating to the product managed through the App.
In addition, the data relating to the product may also be provided through the acquisition and recognition of a QR Code, in which case the App will use the camera of the User's device.
Such data will be processed in order to:
Allow registration and recognise the User during the login phase;
provide the User with the requested service and allow them to manage their own product.
In this case, the provision of personal data for this purpose is optional; however, failure to provide it could prevent some functions of the App, such as the possibility of registering and making use of the service provided.
We inform you that the processing of the data provided is carried out through electronic means and/or manually (e.g. on paper) for the time strictly necessary to achieve the purposes for which the data was collected and, in any case, with the adoption of specific security measures designed to prevent any breach of personal data, such as loss of data, unlawful or incorrect use and unauthorised access.
However, due to the nature of the online transmission medium, these measures cannot completely limit or exclude any risk of unauthorised access or loss of data. To this end, it is advisable to periodically check that your device is equipped with software suitable for protecting the network transmission of data, both incoming and outgoing (such as up-to-date antivirus systems) and that your Internet service provider has adopted suitable measures for the security of data transmission over the network (such as firewalls and antispam filters).
In addition, it is advisable to use a unique and strong password, to limit access to your smartphone and to log out after using the service provided by the App.
With the exception of browsing data, we inform you that, with reference to the processing carried out for the purposes of the App, the legal basis consists of the performance of the services provided through the App and requested by downloading the App itself.
Where the User provides the data relating to the product through the acquisition and recognition of a QR Code, and the App therefore accesses the camera of the User's device, explicit consent will be necessary.
The data collected to provide the services connected to the App will be kept for the time necessary and for the duration of the use of the App itself (without prejudice to the User's ability to delete their own data at any time, using the functions present in the App), in any case no longer than 24 months from the last access to it.
We inform you that your personal data will not be communicated to third parties, except in cases where it is essential, and only to the extent strictly necessary to achieve the purposes of the processing described. Therefore, such data may be communicated to:
We inform you that the management and storage of personal data will take place on servers located within the European Union belonging to the data controller and/or to third-party companies engaged and duly appointed as external data processors. The servers are currently located in France. The data will not be transferred outside the European Union.
In relation to the processing of your personal data, you have the right to ask the data controller:
a) to confirm the existence or otherwise of personal data concerning you;
b) to obtain information on the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, where possible, the retention period;
c) to obtain the rectification and erasure of the data;
d) to obtain the restriction of the processing;
e) to obtain the portability of the data, that is, to receive it from a data controller, in a structured, commonly used and machine-readable format, and to transmit it to another data controller without hindrance;
f) to object to the processing at any time, including in cases of processing for direct marketing purposes;
g) to object to automated individual decision-making relating to natural persons, including profiling;
h) to ask the data controller for access to personal data and their rectification or erasure or the restriction of the processing concerning you, or to object to their processing, in addition to the right to data portability.
Furthermore, pursuant to art. 7, par. 3, of the GDPR, we inform you that you may exercise your right to withdraw consent at any time, without prejudice to the lawfulness of the processing based on the consent given previously.
Finally, we inform you that you have the right to lodge a complaint with the supervisory authority, which in Italy is the Garante per la Protezione dei Dati Personali.
To exercise the aforementioned rights, you may address a request to the data controller at the following contact details:
Please note that this Notice, provided pursuant to art. 13 of the GDPR, will be subject to periodic updates, of which evidence will be given by means suitable to inform data subjects.